Terms of Service

1. Acceptance of Terms

By accessing or using LeadFlow CRM ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

LeadFlow CRM is a cloud-based customer relationship management platform designed for real estate professionals. Our service includes:

• Lead capture and management tools
• Facebook Ads integration
• Multi-company support
• Analytics and reporting features
• Property and project management

3. User Accounts

Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your login credentials
• You must notify us immediately of any unauthorized access to your account
• One person or entity may maintain only one account

Account Responsibilities

• You are responsible for all activities under your account
• You must ensure all users in your organization comply with these terms
• You must keep your contact information up to date

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or illegal activity
• Violate any applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Upload malicious code, viruses, or harmful content
• Spam users or engage in abusive behavior
• Resell or redistribute the Service without permission
• Reverse engineer or attempt to extract source code

5. Payment Terms

Subscription Fees

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We may change our pricing with 30 days' notice
• Taxes are your responsibility unless we're legally required to collect them

Payment Processing

• Payment is due immediately upon subscription
• If payment fails, we may suspend your account after notice
• You authorize us to charge your payment method for renewal

6. Data and Privacy

Your Data

• You retain all rights to data you upload to the Service
• You grant us permission to process your data to provide the Service
• You are responsible for the accuracy and legality of your data
• You must have proper consent to process personal data of your leads

Data Security

• We implement industry-standard security measures
• We backup your data regularly
• We will notify you of any security breaches affecting your data

7. Service Availability

We strive to maintain high service availability, but we cannot guarantee 100% uptime. We may:

• Perform scheduled maintenance with advance notice
• Experience unscheduled downtime due to technical issues
• Temporarily restrict access to prevent abuse or ensure security

8. Intellectual Property

Our Rights

• We own all rights to the Service, including software, design, and trademarks
• These Terms grant you a limited license to use the Service
• You may not copy, modify, or create derivative works

Your Rights

• You retain ownership of your content and data
• You grant us a license to process your content to provide the Service
• You represent that you have rights to all content you upload

9. Termination

By You

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• You can export your data before termination

By Us

• We may terminate accounts that violate these Terms
• We may discontinue the Service with 30 days' notice
• We will provide opportunity to export your data

10. Disclaimers

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

12. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

13. Contact Information

For questions about these Terms, please contact us:

• Email: legal@realtorjunction.in
• Phone: (555) 123-4567
• Address: 123 Business Center, City, State 12345